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Messaging

Text message program

RentZentro sends tenancy text messages only to tenants who asked for them in their own RentZentro tenant portal. Landlords cannot turn texts on for someone else.

What we send

  • Rent reminders before and on the due date
  • Payment confirmations
  • Late-rent notices
  • Maintenance and repair status updates

These are account notifications about an existing tenancy. We never send marketing or promotional texts, and mobile numbers and opt-in records are never shared or sold for marketing purposes.

How a tenant opts in

A tenant signs in to their RentZentro tenant portal, enters their own mobile number, and checks the consent box shown below. The agreement is saved with a timestamp, the wording version, and the page it came from. Consent is optional and is not a condition of renting.

“I agree to receive text messages from RentZentro about my tenancy at the mobile number above, including rent reminders, payment confirmations, late-rent notices, and maintenance updates.”

Message frequency varies. Message and data rates may apply. Reply STOP to cancel, START to opt back in, and HELP for help. Consent is not a condition of renting or of any purchase.

The opt-in form tenants see

Text message reminders

Get rent reminders by text

Optional. Available for mobile numbers in the United States and Canada.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel, START to opt back in, and HELP for help. Consent is not a condition of renting or of any purchase. Terms of Service and Privacy Policy.

This is a copy of the real form for reference. Nothing is submitted here.

Screenshot of the tenant portal

RentZentro tenant portal showing the text message reminders card with a mobile number field and an unchecked consent box
The signed-in tenant portal. The consent box starts unchecked; the tenant enters their own mobile number and ticks it before saving.

Stopping messages

  • Reply STOP, UNSUBSCRIBE, CANCEL, END or QUIT to stop all texts.
  • Reply START, YES or UNSTOP to receive them again.
  • Reply HELP or INFO for help, or email support@rentzentro.com.
  • Tenants can also turn texts off any time from the same card in their tenant portal.

Message frequency varies. Message and data rates may apply. Available for mobile numbers in the United States and Canada.

More

Terms of Service · Privacy Policy

Questions: support@rentzentro.com